Legal

Privacy Policy

Last updated: 20 April 2026

1. Who We Are

Zestify ("we", "us", "our") is a web design and digital agency based in Somerset, England. We operate the website www.zestify.uk.

For the purposes of UK data protection law, Zestify is the Data Controller for any personal data you submit to us.

If you have any questions about this policy or how we handle your data, please contact us at: hello@zestify.uk

2. What Data We Collect

We only collect information you voluntarily provide to us. Through our contact form, this may include:

  • Your name
  • Your email address
  • Your phone number (optional)
  • The content of your message

We do not collect any special category data (such as health information, political opinions, or biometric data).

3. How We Use Your Data

We use the information you submit solely to:

  • Respond to your enquiry
  • Provide the services you have requested or discussed with us

We will not use your data for marketing purposes without your explicit consent.

4. Legal Basis for Processing

Our legal basis for processing your personal data is legitimate interests (Article 6(1)(f) UK GDPR) — specifically, responding to direct enquiries you have chosen to send us. Where we enter into a contract with you, the basis is contract performance (Article 6(1)(b)).

5. How Long We Keep Your Data

We retain the details of your enquiry for up to 12 months after our last communication with you, or until you ask us to delete it — whichever comes first. If we enter into a contract with you, we retain relevant records for up to 6 years in line with standard UK business record-keeping requirements.

6. Who We Share Your Data With

We do not sell, rent, or trade your personal data with third parties. Your data may pass through our email service provider (used to deliver your enquiry to us), who act as a data processor on our behalf and are bound by appropriate data processing agreements.

7. Cookies

This website does not set any tracking or advertising cookies. We may use session-based technical cookies that are strictly necessary for the website to function; these are deleted when you close your browser.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of access — you can request a copy of the data we hold about you.
  • Right to rectification — you can ask us to correct inaccurate data.
  • Right to erasure — you can ask us to delete your data ("right to be forgotten").
  • Right to restriction — you can ask us to pause processing your data.
  • Right to object — you can object to processing based on legitimate interests.
  • Right to data portability — you can request your data in a portable format.

To exercise any of these rights, please email us at hello@zestify.uk. We will respond within one month.

9. The Right to Complain

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

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